Effective Date: May 13, 2026

At HIBICLENS, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we process, handle, and ship your orders, as well as important information regarding delivery times and shipping conditions.

Once an order is placed, it will be processed within a standard processing time before shipment. Processing times may vary depending on order volume, product availability, and seasonal demand. Orders are typically processed within a few business days, excluding weekends and public holidays. Once your order has been processed and shipped, you will receive a confirmation notification with relevant delivery details when available.

We offer shipping to various locations depending on our logistics partners. Delivery times may vary based on the destination, shipping method selected, and external factors such as weather conditions, customs clearance, or carrier delays. While we aim to ensure fast delivery, we cannot guarantee exact arrival dates.

Customers are responsible for providing accurate shipping information at the time of purchase. If incorrect or incomplete address details are provided, delays or failed deliveries may occur. In such cases, HIBICLENS is not responsible for any additional shipping costs or lost packages caused by incorrect information entered by the customer.

Shipping fees, if applicable, will be calculated at checkout and may vary depending on location, package weight, and selected delivery method. Any applicable customs duties, import taxes, or additional fees required by local authorities are the responsibility of the customer.

Once a package has been handed over to the shipping carrier, responsibility for delivery is transferred to the carrier. While we carefully select reliable shipping partners, we are not responsible for delays, lost packages, or damages caused during transit. However, we will assist customers in filing claims with the carrier when necessary.

If your order has not arrived within the expected timeframe, we encourage you to contact us so we can assist in tracking your shipment and resolving any issues. Please provide your order number and relevant details when contacting support.

For any shipping-related inquiries, you can reach us at:
Email: hibiclenus@outlook.com
Phone: (253) 865-5856

We may update this Shipping Policy from time to time to reflect changes in our operations, shipping methods, or legal requirements. Any updates will be posted on this page with a revised effective date.

By placing an order with HIBICLENS, you acknowledge and agree to the terms outlined in this Shipping Policy.